Privacy Policy

PRIVACY POLICY

Millet Chef (“we”, “us”, “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit or shop at https://milletchef.com/shop/ (“Site”). By using our Site, you agree to the practices described in this Policy.

  1. Personal Information We Collect

We may collect the following types of information:

  • Information you provide directly: Name, address, phone number, email, order details, payment information (credit/debit card, UPI, wallet details).
  • Automatically collected information: IP address, browser information, device data, browsing/session information via cookies or similar technologies.
  • Sensitive personal data (as per Indian law): Passwords, payment instrument details, health/medical data (if required for products), biometric data (rarely, if applicable).
  • Third-party information: Data from payment gateways, shipping partners, analytics providers or social sign-ins.
  1. How We Use Your Information

We use your personal information for purposes including:

  • Fulfilling and delivering your orders.
  • Processing payments and providing invoices.
  • Communication (order updates, promotions, newsletters—where consented).
  • Personalizing your experience and improving our services.
  • Legal compliance and security (detecting fraud, complying with regulations).
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Store user preferences.
  • Track website usage and analytics.
  • Provide personalized content and recommendations.
    Users can set browser preferences to manage or reject cookies. Disabling cookies may affect site functionality.
  1. Sharing Your Information

Your data may be shared with:

  • Trusted third-party vendors (payment processors, shipping partners, marketing, analytics) solely to fulfil services.
  • Legal or regulatory authorities when required by law.
  • We do not sell your personal information to third parties for commercial gain.
  1. Your Rights & Choices

You have the right to:

  • Access, update, correct, or delete your personal information by contacting us.
  • Opt out of marketing communications at any time.
  • Withdraw consent for data processing (where applicable).
  • Request info on data sharing or make complaints to relevant regulatory authorities.
  1. Data Security

We implement reasonable security measures (encryption, secure servers, access controls) to protect your data against unauthorized access, disclosure, alteration, or destruction.

  1. Data Retention

We retain your personal information as long as necessary for legal, accounting, or business purposes. Data no longer required will be securely deleted or anonymized.

  1. Children’s Privacy

We do not knowingly collect data from children under 18. If discovered, we will promptly delete such data. Parents/guardians should contact us if they believe their child has provided personal information.

  1. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Please review regularly for updates. Continued use of the Site after changes indicates acceptance.

  1. Contact Information

For questions, requests, or complaints regarding this policy, please contact:

  • Email: support@milletchef.com
  • Phone: +91 9951 22 5588
  • Address: Millet Chef, 7-80/37, Ground Floor, Tirumala Enclave, Phase 2, Dhammiguda, Secundrabad, Telangana – 500 083
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